Knowledge Services
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What are knowledge management and EDMS?

Knowledge Management is a culture, business ethic, business practice and environment that is enabled by technology. Technology enables the capturing, discovery, distribution, storage, distillation, management and linking of tacit, explicit and implicit knowledge and information.

Well Structured Knowledge Management and Electronic Document Management (EDMS), allow an organization to leverage information and knowledge to enable their intellectual resources to focus on critical challenges, introduce innovation, respond more efficiently and effectively to competitive situations and improve their response to improving customer relationships. The structured environment provides knowledge workers a more valuable and efficient method for contributing, sharing, accessing and actioning of a valuable asset, information and knowledge.

Interactive Technologies International is a vendor independent, objective consortium of highly experienced professionals that can assist any organization maximize their human resources and achieve their business goals and objectives into and beyond the new millennium.

The principles and associates of ITI each provide a minimum of ten to twenty years of information management, emerging technologies and training experience and knowledge. We provide expertise in knowledge management, electronic document management, imaging, workflow, records management, legal admissibility and system certification of electronic documents and records, information content management, business intelligence, customer relationship management, business process redesign, and many other enabling technologies, applications and services.

 

Banking and Finance

Insurance

Government: All levels including Federal, State and Provincial, Municipal and Regional.

Utilities

Telecom

Health Care

Education

Oil and Gas/ Petroleum

Manufacturing

Transportation

Distribution

Retail

 

Some qualifying questions for you to think about:

 

  • Does your organization have a mission statement that reflects on the need to access to knowledge and be more responsive to market conditions?
  • Do you have a strategy for being more informed and responsive to your customer base?
  • Are you maximizing the nuturing of innovation from your organization?
  • Are you effectively using competitive intelligence to be more competitively advantaged?
  • Are you fully aware of the emerging technologies and the benefits they can provide to you organization?
  • Do you understand your requirements for moving forward with electronic document management?
  • Are you moving to an electronic environment for managing documents and records?
  • Are you prepared for relying on electronic documents, images and signatures in the normal and ordinary course of business?
  • Can you better and more efficiently train new personnel or retrain existing staff in the dynamics of changing organizational structure?
  • Are you having difficulty in meeting the challenges and responsibilities of organization change management and impact?
  • Do you have issues that relate to the legal admissibility of information content and format in courts, tribunal and inquiries?
  • Does E-mail classification and records linking pose a major legal and records keeping problem in your knowledge organization?
  • Do you know where you want to get to?

Based on your response to these and other questions, we look forward to collaborating and providing professional assistance for developing a "vision" for an information and knowledge management strategy in preparation of implementing the necessary tools, policies and procedures for innovation, competitive advantage, customer relationships and legal admissibility compliance.


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