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What are knowledge management and EDMS?
Knowledge Management is a culture, business ethic, business practice and environment that is enabled
by technology. Technology enables the capturing, discovery, distribution, storage, distillation,
management and linking of tacit, explicit and implicit knowledge and information.
Well Structured Knowledge Management and Electronic Document Management (EDMS), allow an organization
to leverage information and knowledge to enable their intellectual resources to focus on critical
challenges, introduce innovation, respond more efficiently and effectively to competitive situations
and improve their response to improving customer relationships. The structured environment provides
knowledge workers a more valuable and efficient method for contributing, sharing, accessing and
actioning of a valuable asset, information and knowledge.
Interactive Technologies International is a vendor independent, objective consortium of highly
experienced professionals that can assist any organization maximize their human resources and
achieve their business goals and objectives into and beyond the new millennium.
The principles and associates of ITI each provide a minimum of ten to twenty years of information
management, emerging technologies and training experience and knowledge. We provide expertise in
knowledge management, electronic document management, imaging, workflow, records management,
legal admissibility and system certification of electronic documents and records, information
content management, business intelligence, customer relationship management, business process
redesign, and many other enabling technologies, applications and services.
Banking and Finance
Insurance
Government: All
levels including Federal, State and Provincial, Municipal and Regional.
Utilities
Telecom
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Health Care
Education
Oil and Gas/ Petroleum
Manufacturing
Transportation
Distribution
Retail
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Some qualifying questions for you to think about:
- Does your organization have a mission statement that reflects on the need to access to knowledge and be
more responsive to market conditions?
- Do you have a strategy for being more informed and responsive to your customer base?
- Are you maximizing the nuturing of innovation from your organization?
- Are you effectively using competitive intelligence to be more competitively advantaged?
- Are you fully aware of the emerging technologies and the benefits they can provide to you organization?
- Do you understand your requirements for moving forward with electronic document management?
- Are you moving to an electronic environment for managing documents and records?
- Are you prepared for relying on electronic documents, images and signatures in the normal and ordinary
course of business?
- Can you better and more efficiently train new personnel or retrain existing staff in the dynamics
of changing organizational structure?
- Are you having difficulty in meeting the challenges and responsibilities of organization change
management and impact?
- Do you have issues that relate to the legal admissibility of information content and format in courts,
tribunal and inquiries?
- Does E-mail classification and records linking pose a major legal and records keeping problem in your
knowledge organization?
- Do you know where you want to get to?
Based on your response to these and other questions, we look forward to collaborating and providing
professional assistance for developing a "vision" for an information and knowledge management strategy
in preparation of implementing the necessary tools, policies and procedures for innovation, competitive
advantage, customer relationships and legal admissibility compliance.
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